Customized Programs

CMD believes that the quality, relevance and rigor of management development programs – not the quantity – are the key for us to stay ahead. CMD’s carefully designed programs build close and lasting connections with our clients. Partnering with a selected group of clients, we take the time to understand each company and its critical business issues. As the strategic objectives of organizations evolve over time, our learning models respond to these changing needs with flexibility and clarity. Our customized programs are empowered by the demonstration of state of the art teamwork by our Client Relationship Managers, Research Associates, Facilitators and Services Coordinators. Some of our customized offerings are:

LEADERSHIP & TEAM BUILDING
Personal Leadership Workshop
Art of Building Teams
The Winning Team

SALES & MARKETING
Success-Centered Selling
High Performance Customer Service
Selling & Negotiation Skills
Leading Sales Teams

PERSONAL EXCELLENCE
Winning Presentations
Build Your Confidence
The Winning Mindset
Super-Charged Business Creativity

MANAGERIAL SKILLS
Essentials of Management
Conflict Management & Negotiation Skills
Professional Excellence for Supervisors
Intrapreneurial Mindset
Project Management
Success-Centered Goal Setting
Demonstrating Initiative

HUMAN RESOURCE MANAGEMENT

Hiring The Best
HRM For Line Managers

LEADERSHIP & TEAM BUILDING

Personal Leadership Workshop
Personal Leadership Workshop is designed to facilitate the participants in understanding their leadership styles and knowing the critical skills required to be an effective leader. The participants also have a broad overview of the leadership process and what entails to be a successful leader.

Art of Building Teams
Team leaders have to learn the intricacies of building and working with teams for success. “Art of Building Teams” is an extension of CMD’s Personal Leadership Program where participants learn both the concepts and practices on creating result oriented teams.

The Winning Team
This workshop utilizes extensive group activities that help participants learn and practice new skills. The workshop participants feel highly charged and confident. They also develop a high sense of belongingness to each other and the team. The purpose is to align their thinking to the mission and objectives of the organization.

SALES & MARKETING

Success-Centered Selling
Participants of “Success-Centered Selling” learn overcoming barriers to benefit from every selling opportunity and understand result oriented sales process & strategies for maximizing performance. The Workshop also inspires participants to produce better sales results confidently and consistently and help organization reach sales, revenue, and profitability goals.

High Performance Customer Service
The workshop inspires and motivates participants to go beyond “customer care” and genuinely strive to bring smile on the customers’ face. They also develop the mindset that exceeding customer expectations is the only key to building customer loyalty and a healthy bottom-line for the organizations.

Selling & Negotiation Skills
“SELLING & NEGOTIATION SKILLS” provides your sales team the tools and skills to take control of the sales process without losing the customer. The workshop focuses more upon ability to listen, understand and reflect rather than on talking skills. Participants also learn to practice step by step process of selling and negotiating for a win/win outcome.

Leading Sales Teams
Participants of “Leading Sales Teams” learn to lead and develop a high energy sales teams. They learn how to design sales territories and put in place an effective information system to ensure meeting of key performance indicators. The workshop equips the participants with various techniques necessary to attain stipulated corporate goals through effective leadership of sales teams.

PERSONAL EXCELLENCE

Winning Presentations
In this workshop participants learn essential tools for delivering winning presentations and creating positive impact. The “Winning Presentations” shares the techniques to put your ideas across clearly and effectively. Tools learnt during this workshop helps you stand out and achieve the desired outcomes for the business.

Build Your Confidence
The participants of the workshop learn to develop both positive self-image and high self-esteem. They practice tools on getting rid of negative beliefs and self-defeating behaviors. The program also facilitates them to handle social situations comfortably, achieve difficult goals and be able to produce better results with enhanced confidence.

The Winning Mindset
This workshop is designed around the concepts and skills to develop winning-attitude. It shares strategies and tools with the participants on how to develop a positive focus, passion, commitment and determination for producing outstanding results. Workshop also employs techniques to empower individuals to stretch upward and outward to realize their full potential.

Super-Charged Business Creativity
Creativity and innovation allows managers rekindle the spark of excitement in the teams, enabling them to confront situations with fresh ideas and innovative solutions. This workshop enables participants identify problems, generate creative solutions and produce better results with lesser resources. In addition, participants learn to tap their creative potential and turn creativity into growth.

MANAGERIAL SKILLS

Essentials of Management
“Essentials of Management” takes participants through a process that helps your managers learn and practice effective management skills. As a result of Self-Assessments, role-plays, small group interaction, and hands-on activities managers learn to apply certain management concepts at critical situations.

Conflict Management & Negotiation Skills
The workshop helps your team understand how conflicts develop and how to interact with all parties to discover effective solutions. This hands-on workshop helps you manage conflicts and turn them into opportunities to grow. Workshop uses small group interaction, games and role-plays to help participants develop effective win/win negotiation techniques to resolve conflicts in real-life situations.

Professional Excellence for Supervisors
This workshop offers your supervisors the opportunity to develop a wide range of supervisory skills covering both interpersonal and professional areas. Workshop enables supervisors broaden their thinking, adapt to the changes and learn tools to meet workplace challenges. The participants learn to take more responsibility, communicate effectively and help team members contribute to their best. It prepares supervisors for managerial roles.

Intrapreneurial Mindset
Intrapreneur, by definition is an employee entrepreneur embodying the characteristics of conviction, passion, and self-drive. Intrapreneurs are the managers who lead the organizations towards achieving growth and sustainability. This workshop develops your managers into astute businessmen developing and bringing new and profitable businesses for the organizations.

Project Management
Managing projects is a high pressure and time bound venture. The workshop develops skills for effective management of teams and tools required in project selection, scheduling and control. Participants learn to expertly employ techniques including Gantt Charts, CPM, PERT and risk control strategies. Individuals responsible for successful and efficient completion of projects have benefited from this workshop.

Success-Centered Goal Setting
In today’s competitive business environment it is very critical that organizations and teams have clear and SMART goals to achieve. Organizations today, need such team members as can set SMART and U-SMART goals for self and others. This workshop enables the participants to set clear and achievable goals thus enhancing the overall productivity of the team and organization.

Demonstrating Initiative as a Team
Business is growing more competitive in the 21st century because of easy access to technology and resources. Self starting attitude of employees will be critical determinant for success of an organization. The culture of taking initiatives with a highly developed sense of responsibility is becoming the most effective competitive advantage. This workshop equips the participants with the confidence and courage to take initiatives and think out of the box in a proactive manner.

HUMAN RESOURCE MANAGEMENT

Hiring the Best
This program is designed around the key elements of effective hiring process starting from Job Analysis to final Selection Decision. The skills acquired in this program can be put into practice in a cross section of industry including manufacturing, education and services – in both the private as well as government sectors.

HRM for Line Managers
This workshop is designed to enable the line managers perform HR function effectively in their areas of responsibility. A better understanding of HR function by the line managers will synergize the efforts of the HR Managers in implementing the corporate strategies at all levels. The collaborated efforts, a logical by-product of this workshop will improve organizational culture leading to higher productivity for line managers and better business results